your total satisfaction. Once we have tailored the clothes according
to your specifications, your measurements, and your APPROVAL, if you
are still not satisfied with your clothes in any way, please send us
an e-mail describing what ever changes you want. Then, you can send
your clothes back to us within 15 days, We shall alter it and send it
back to you at no extra charge.
very rare case of tailoring errors on our part, we shall alter it and
be responsible for sending the clothes back to you at no extra charge.
clothes are not sent back to us within 15 days in any case , we are
not responsible for the clothes you purchased from us anymore
to give you the highest quality of service to go with the highest
quality tailoring. As we make all garments to order they are not
returnable, but we strive to ensure your total satisfaction with your
correct measuring our garments should fit correctly first time. For
our Personal Service customers we promise a perfect fit to the
customers total satisfaction, and will make any adjustments they
believe necessary for their total comfort.
our suits to the highest standards and pride ourselves on our quality
control procedures, only letting you receive the suit when we are
satisfied it is perfect. In the unlikely event you find a problem in
the construction of your suit then please contact us immediately and
we will arrange to have the problem corrected at our expense as stated
in above satisfaction policy.
delivery times, they will usually be within 11 to 21 days of our
receipt of your payment.
custom made orders are based on the measurements, styles, choice of
fabrics, and options the customer provided on the Order Form. All
orders will be made with the sole discretion of our tailor's
experience to your information provided to us. We do not warrant unfit
tailoring caused by inappropriate or incorrect measurement by the
customers or misunderstanding on the part of the customer or incorrect
use of metric units. Our tailors reserve the right to make their sole
judgement on non-specified style or design by the customers and to
make adjustment if necessary. We are committed to provide the fabrics
of your choice; however, availability of fabrics is subject to stock
on hand & vendor availability. You will be notified regarding
out-of-stocks, if any, within 48 hours of order placement. Fabrics
colors shown on this website can have a 5-10% difference depending on
the monitor of the customer, if you are not sure about the color then
you may send us an email for more information.
We are not liable for any loss of data or crash of computer system or
any kind of damages resulting from viewing of our site or interacting
with any part of our web site. Terms and conditions within the web
site can be subject to change without prior notice.
visiting monarch-garments.com , you agree that the laws of the
Jodhpur, India without regard to principles of conflict of laws, will
govern these Conditions of Use and any dispute of any sort that might
arise between you and monarch-garments.com or its affiliates.